Utilities

Commodity Rates: Water supplied to any residential or commercial customer by the City shall be paid for monthly and shall be charged for in accordance with the following schedules or rates based on the quantity of water consumed per month, except as otherwise provided in this schedule.

General Rate: The general rate shall be $5.59 per 1,000 gallons for all water consumed per water meter.

Rural Water Authority (Sand Springs): The general rate shall be $5.59 per 1,000 gallons for all water consumed per water meter

Additional Monthly Charges: In addition to the above-described commodity rates, each water customer shall also be charged the following monthly administrative fee as defined according to the following schedule:

Total Monthly Charge for Water: The total monthly charge to each customer shall equal the sum of the administrative fee plus the commodity rate for consumption.

Commodity Rates: A monthly charge for sanitary sewer (wastewater) service for each establishment where sewer (wastewater) service has been made available shall be charged the rate of $5.59 per 1,000 gallons of metered water. No residential sewer customer shall be charged more than $39 per month for sewer (wastewater) service. This rate cap shall not apply to non-residential customers and shall not affect any other administrative or sewer (wastewater) charges.

Additional Monthly Charges: In addition to the above-described commodity rates, each sewer (wastewater) customer shall be charged the following monthly administrative fee as defined according to the following schedule:

Sewer (Wastewater) Administrative Fee

Total Monthly Charge for Sewer (Wastewater): The total monthly charge to each sewer (wastewater) customer shall be equal to the sum of the administrative fee plus the commodity rate for consumption.

Fees

• Residential: $16.60 per cart
• Commercial: $27.12 per cart

You must place your garbage or trash on the curb by 6:00 a.m. on your scheduled pick-up day.

A maximum of three garbage carts will be permitted on a residential premise with a monthly garbage rate of $16.60 per cart.

A maximum of two garbage carts will be permitted on a commercial premise with a monthly garbage rate of $27.12 per cart.

Residential/Commercial Deposit: Amount is $75.

2nd Account Deposit is $0 for existing customers who have continuously held an account with the City for two years or more where there has been no delinquency.

Delinquency Deposit: For accounts that have been terminated due to delinquency, the deposit shall be $150.

Connection Fee: Customers who initiate service where a water meter has previously been installed or who have a service reconnected for any reason shall pay a connection fee of $25.

Connection (Tappage) Charge: Where a new water service is required, the customer shall pay a connection (tappage) charge based upon the water meter size and type. This charge shall cover the material and labor cost of installing said meter. The charge shall be:

The connection (tappage) charge for meters larger than 2 inches shall be determined by the City of Northport Utilities Department at the time of service initiation based upon current labor and material costs.

Material Charge: Where a new water service is required and the connection is made by the developer and not the City, the customer shall pay a material charge based upon the water meter size and type. The charge shall be:

Development Fee: The development fee is based upon the water meter size, it shall be charged for each new water and/or sewer connection. The fee will be collected during the building permit process or upon application for services. The development fee is in addition to Assessments. There will be no charge for sprinkler meters. Changes in meter size will result in an increase/decrease in fees as applicable. The development fee charge is based upon the following schedule:

Late Payment Penalty: Each bill for water, sanitary sewer, and garbage service shall be due when rendered. Each bill shall be subject to a late charge of 10% if payment has not been received in our office by the due date, or on any remaining balance. Accounts with past due amounts are subject to be disconnected at any time. Payments must be received in our office before 4:30 pm on the due date to avoid late charges. If the due date falls on a weekend or holiday, you will be given until 4:30 pm the next business day.

Delinquent Account Fee: When a service order is issued to disconnect water service for a delinquent account a $50 Delinquent Account Fee will be applied to the past due balance. Payment on a disconnected water account must be in the form of cash, credit or debit card (Visa, MasterCard, or Discover) or money order. When payment is received the water service will be reconnected the following business day.

Unauthorized Reconnection Fee: The fee for an unauthorized connection shall be $100.

Penalties for Illegal Connections: Any person found to have connected to a City meter service or to have connected to the City's water or sewer system in any fashion without the City's prior consent shall be guilty of a misdemeanor and shall as a minimum punishment be assessed a fine of $500. In addition to all other penalties provided herein, the City shall discontinue such illegally connected services; provided, however, that such services shall be restored upon the payment of all amounts due to the City if the person so requests and is otherwise eligible to receive such City services.

Special Meter Readings and Testing: The City will make special meter readings at the request of the customer for a service charge of $5; provided, however, that such special reading discloses that the meter was over-read, no charge will be made; provided, further, that no charge will be made if such special reading discloses that the meter was estimated for the billing period in question and was accessible by the City meter reader when estimated.

Meter Testing: Meters will be tested at the request of the customer. If the meter is found to be registering within 3% of the correct water volume or registering less than the correct water volume, the customer will be charged a fee of $25 for checking the meter. If the meter is found to over-register water volume beyond 3% of the correct volume, the meter will be corrected or replaced and no charge will be made to the customer for checking the meter.

Returned Check Fee: A $30 service charge will be added to each returned check. Any returned check must be redeemed by the maker thereof in cash, money order, or certified funds. If three checks are returned on a water account during a 12 month period we will no longer accept checks as payment on the account.

Claims: If a customer believes his bill to be in error, he shall present his claim to the City. A claim made after the bill becomes delinquent shall not be effective in preventing discontinuance of service. The customer may pay such bill under protest and said payment shall not prejudice his claim. The Claims Committee and/or the City Council shall review the customer's complaint and direct action will be taken.

Online Account Access: You may view your account, or make your payment online with a Visa, MasterCard, or Discover. You can also use a debit card that has the Visa, MasterCard, or Discover logo.

Payment Locations: You may pay your bill by mail (City of Northport, P.O. Box 748002, Atlanta, GA 30374-8002), inside the water office, through our drive-through window, by automatic bank draft, in our after-hours depository located at the West End of the building, or make your payment online. We accept cash, money order, check, Visa, MasterCard, and Discover. If you have any questions, please call our office at 205-339-7024, or visit our website.