What are the fees associated with account set up?

Please call the billing office at 205-339-7024, Monday through Friday, 8 am to 4:30 pm.

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1. Whose responsibility is the sewer lateral?
2. Where are the utility lines located at or near my property?
3. Can I connect to water or sanitary sewer?
4. I smell sewer, have sewer backing up into my house, have sewer on the ground in my yard, or there is a manhole overflowing in the street. Who do I call?
5. Why is my water off?
6. How do I report a water main leak?
7. Who do I contact about my account, online bill pay, or other billing questions?
8. Why is my water bill so high?
9. What are the fees associated with account set up?